Arena account and privacy requests
Arena | Account controls

Request account and cloud-data deletion.

Use the in-app control for the fastest path, or email a request if you cannot sign in.

Option 1 | In Arena

Delete from your signed-in account

  1. Open You → Account → Cloud account, groups & snapshots.
  2. Choose Review cloud account deletion, read the confirmation, and select Confirm reviewed action.
  3. Sign out when the confirmation finishes.

This removes the Arena cloud account, Arena profile, cloud snapshots, group memberships, challenge contributions, and groups you own. It does not erase local device workspaces or files you exported separately; use the app’s local reset control for that device.

Option 2 | Email support

Cannot sign in?

Email [email protected] with the subject Arena account deletion request. Tell us the email address used for Arena and whether you want cloud data, the local device workspace, or both removed.

For your security, never include a password, one-time sign-in code, payment-card number, or full health history in an email. We may ask for reasonable verification before acting on a request.

What is removed

Deletion scope and timing

Confirmed Arena cloud deletion removes the signed-in Auth account and associated Arena profile, snapshots, memberships, contributions, and owned groups. Local records on a phone and copies saved outside Arena are separate and are not removed automatically. Provider backups, security logs, and email-delivery records may persist for the periods required for security, recovery, or law; we do not claim that every copy disappears immediately.

See the Arena and Integrated Mechanical Systems privacy policy for the categories of information handled, retention details, and your other controls.