Performance Care

Identify equipment, model and accessible condition; discuss comfort concerns.

Check thermostat operation, filter fit, accessible coil and blower condition. Install a homeowner-supplied compatible filter when safely accessible.

Inspect electrical connections and components; record applicable voltage, current and capacitor readings using equipment-specific procedures.

Check condensate pan, accessible drain and overflow protection; perform routine drain clearing and verify flow.

Inspect outdoor coil and clear loose debris; gently rinse when manufacturer-approved and safely accessible.

Record supply/return temperatures and evaluate operation. Refrigerant tests follow manufacturer requirements and the symptoms observed; refrigerant is not automatically added.

Document deficiencies, inaccessible items and proposed corrective work. Obtain approval before repairs or additional cleaning.

Routine Care is one complete visit each year. Performance Care provides two, about six months apart. Signature Care provides four, about three months apart. All use the same core checks. We consider equipment instructions, runtime, filtration, pets, seasonal occupancy and drainage history before recommending a frequency. More visits do not replace a needed repair.

We record the equipment and your concerns, check accessible condition and carry out the agreed routine care. Existing faults, unsafe access or heavy buildup may require a separate quote. We explain what was checked, what was not, and why. No additional repair is authorized by purchasing maintenance.

We can fit your compatible replacement filter when safely accessible. Routine accessible drain care and an approved outdoor-coil rinse are included. Specialty filters, replacement parts, deep cleaning, component removal and refrigerant are not. Refrigerant is never added simply because a maintenance visit is due.

A record of observed conditions, applicable readings, work performed, limitations and recommended next steps. Heating and heat-pump checks depend on the equipment and safe testing conditions. A due date is a planning target, not a confirmed appointment; visits are scheduled with you.

These need a separate model-specific scope. Ice-machine cleaning and sanitizing follow the exact manufacturer's procedure and water conditions; cabinet maintenance considers condenser access, doors, drainage and operating conditions. Residential plan prices and frequencies do not automatically apply.

Your quote identifies the covered system, visit count, access, price, payment schedule and exclusions. Two- and four-visit plans cover a 12-month period. Cancellation, rescheduling and any remaining-visit terms must be provided in writing before acceptance. There is no automatic enrollment, renewal or emergency-response guarantee.